Applicius Technologies Applicius Technologies
Services

AI Chatbot Services for Customer Engagement

Design, deploy and optimize conversational agents across web, mobile, and messaging platforms with deep NLU, integrations and analytics to reduce support load and increase conversions.


01

Conversational Design & NLU

Design natural, context-aware conversations and train NLU models to recognize intents, entities and user goals for accurate responses.

02

Omnichannel Deployment

Deploy chatbots across web chat, mobile apps, WhatsApp, Messenger, and SMS with unified conversation state and analytics.

03

Intent Recognition & Slot
Filling

Accurately extract user intents and required data (slots) to complete tasks like bookings, lead collection, and troubleshooting flows.

04

Agent Handoff & Escalation

Seamless escalation to human agents with conversation context, transcripts and priority tagging when the bot cannot resolve queries.

05

CRM & Systems Integration

Integrated workflows with Salesforce, HubSpot, Zendesk and other systems to sync leads, tickets and customer data in real-time.

06

Analytics & Optimization

Utilize conversation analytics, intent reports, and A/B testing to continuously enhance bot accuracy and customer satisfaction.

FAQ

We’re here to answer all your questions.

What AI chatbot services do you provide?

We provide end-to-end chatbot services including conversational design, NLU training, omnichannel deployment, CRM and knowledge-base integration, escalation workflows and analytics for continuous improvement.

Our chatbots use intent confidence thresholds and escalation rules to route unresolved conversations to human agents with full context. Prioritization and alerts ensure timely responses.

We provide conversation metrics, containment rate, resolution time and CSAT reporting, plus intent-level analytics to identify missed intents and improve accuracy.

Yes. We integrate with CRMs, ticketing systems, knowledge bases and custom backends to sync conversations, tickets and customer records in real-time.

We offer flexible pricing: per-bot setup + monthly tiers based on conversations, or outcome-based pricing tied to containment and resolution metrics. Custom enterprise agreements available.
Contact Us

Do You Have Project in Mind?

Are you looking for a top mobile app development company? If yes, you’re in the right place. We specialize in delivering end-to-end mobile app solutions powered by the latest technologies, including AI.

Call For Inquiry

+91 (881) 023 - 1757

Send Us Email

applicius.tech@gmail.com

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